Privacy Policy

Last updated: July 17, 2026

This Privacy Policy explains how IVO Audit & Advisory (“IVO”, “we”, “us”) collects, uses and protects the personal information you share with us through this website and in the course of providing our services. By using this website or contacting us, you agree to the practices described below.

1. Information we collect

We collect information you provide directly, such as your name, company, email address, phone number and the details of your enquiry when you complete our contact form or communicate with us. We may also collect limited technical information (such as browser type and pages visited) automatically as you use the site.

We do not knowingly collect information from anyone under the age of 18.

2. How we use your information

We use your information to respond to your enquiries, provide and administer our services, communicate with you about engagements, meet our professional and legal obligations, and improve our website. We rely on your consent, the performance of a contract, and our legitimate professional interests as the bases for processing.

We will not sell your personal information or use it for unrelated marketing without your consent.

3. Confidentiality

As professional advisers, we treat client information as confidential and handle it with the discretion our work requires. Access is limited to team members who need it to serve you, and everyone at IVO is bound by our confidentiality obligations.

4. Sharing and disclosure

We may share your information with trusted service providers who help us operate (for example, our contact-form and email providers), and where required by law, regulation or a professional obligation. Any provider we use is expected to protect your information and use it only for the purposes we specify.

5. Website form provider

Submissions made through our contact form are delivered to us by a third-party form service so that your message reaches our inbox. The information you enter in the form is transmitted to that provider solely to deliver your enquiry to us.

6. Data retention

We keep personal information only for as long as necessary to fulfil the purposes described here, to meet our professional and legal obligations, and to resolve disputes. We generally retain client and enquiry records for the duration of our relationship with you and for at least six years afterwards, or longer where a professional, tax or statutory obligation requires it.

7. Security

We use reasonable organizational and technical measures to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

8. Your rights

Subject to applicable law (including the Nigeria Data Protection Act and other laws that may apply to you), you may request access to, correction of, or deletion of your personal information, and you may withdraw consent at any time. To exercise these rights, contact us using the details below.

9. Changes to this policy

We may update this policy from time to time. The “last updated” date above reflects the most recent revision. Material changes will be posted on this page.

10. Contact us

Questions about this policy or your information? Email contacts@ivoauditandadvisory.com or use our contact page.